Robredo believes IT and business process management have the ability to drive the economy

MANILA, Philippines — Vice President Leni Robredo has highlighted the importance of the country’s information technology and business process management (IT-BPM) sector, saying the two industries have the power to boost the Philippine economy “to greater heights”.

Speaking to workers in the industry at a forum organized by the IT and Business Process Association of the Philippines (IBPAP) on Monday, Robredo promised that if elected president in the 2022 national elections, she would form a team ” dynamic” which will help the industry to improve further.

This team, the vice president said, will be made up of people from said industries and those in government.

“Looking forward to ko talaga, we are able to build a dynamic team – the government and representatives of your sector…with the expectation that this team, as I said earlier, will not only unravel all nodes, but will be able to plan policies that will boost the industry even more, with the realization na, ‘yung BPO talaga of the industry will propel our economy to greater heights,’ she said during of the online conference.

Robredo pointed out that it has already been proven that the country’s IT and BPM industry has contributed a lot to the economy, as evidenced by the jobs it has created. According to the president of the IBPAP, Jack Madrid, said sectors employ 1.4 million people and would be responsible for the creation of four million additional jobs.

“You are also a sector that has always risen to the occasion, and it is incumbent on the government to ensure that the political environment looks for ways to strengthen and empower you so that you can maintain your momentum and solidify your place in as the vanguard of our economic recovery,” says Robredo.

The government must support said sector, Robredo said, not only because it has generated revenue for the country, but also because it has been one of the most resilient industries despite the restrictions brought by the COVID pandemic. -19.

When Luzon and other regions were locked down in March 2020 due to rising infections, the BPO industry adapted by implementing home-based workstations that not only ensured business continuity, but also provided several Filipino families with funds needed during a crisis.

Robredo promised that if she won the 2022 national election, she would campaign for laws that would support the IT-BPM industry by institutionalizing more flexible work arrangements and providing upskilling opportunities for workers so they can be eligible to do more jobs.

“Your industry is fueled by very talented and dedicated Filipinos and one of the roles of government is really to provide the systems and infrastructure to ensure that their talents and dedication are utilized to the fullest,” Robredo said.

“I have always been very committed to empowerment and I believe that listening to your voices will be a very active ingredient in shaping the laws, policies and regulations that govern your sector. The government will join forces with yours to advance the nation-building agenda,” she added.

This isn’t the first time Robredo has spoken out about IT and BPO workers after announcing her intention to run for president: In December 2021, she traveled to Cebu – a region where the the IT-BPM is growing rapidly – to promise that they would try to find a solution to possible problems with voting on election day.

Since many business process outsourcing (BPO) workers adapt to the time zones of the area they serve, in-country voting hours – 7:00 a.m. to 5:00 p.m. – can take place while they sleep.

Then, just this Wednesday, before heading to Cebu City again, Robredo promised his administration would promote inclusive growth, which means including all industries in his comprehensive jobs plan.


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